Policies
Privacy Policy
Last updated: June 1, 2025
1. Introduction
Welcome to Vessel ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Vessel ("the App"). This policy is designed to comply with GDPR and CCPA requirements.
2. Information We Collect
2.1 Information You Provide
• Audio Recordings: Confessions you record are encrypted and stored locally on your device
• Screen Recordings: ReplayKit recordings are saved to your Photo Library with your permission
• Account Information: Email for premium subscriptions (via RevenueCat)
2.2 Automatically Collected Information
• Analytics Data: App usage patterns, feature interactions (via Amplitude) - only with your consent
• Device Information: Device type, iOS version, app version for crash reporting
• Performance Data: Crash logs and error reports to improve app stability
3. How We Use Your Information
• App Functionality: To provide core recording and storage features
• Analytics: To understand how users interact with the app (only with consent)
• Support: To respond to your questions and provide customer support
• Improvements: To fix bugs and enhance app performance
• Legal Compliance: To comply with applicable laws and regulations
4. Third-Party Services
We use the following third-party services:
• Amplitude: Analytics (only with your consent) - Privacy Policy
• Branch: Deep linking and attribution (only with your consent) - Privacy Policy
• RevenueCat: Subscription management - Privacy Policy
• Firebase: App infrastructure and crash reporting - Privacy Policy
5. Data Storage and Security
• Local Storage: Audio confessions are encrypted and stored only on your device
• No Cloud Storage: We do not upload your confessions to our servers
• Encryption: All sensitive data is encrypted using industry-standard methods
• Security Measures: We implement appropriate technical and organizational measures
6. Your Privacy Rights
6.1 GDPR Rights (EU Users)
• Access: Request information about data we have about you
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your data
• Withdrawal: Withdraw consent at any time
6.2 CCPA Rights (California Users)
• Know: Right to know what personal information we collect
• Delete: Right to request deletion of personal information
• Opt-Out: Right to opt-out of sale of personal information
• Non-Discrimination: We will not discriminate against you for exercising your rights
7. Consent Management
You can manage your privacy preferences at any time:
• Open the Vessel app
• Go to Settings → Privacy & Legal
• Adjust your consent preferences for analytics and marketing
• Use the "Do Not Sell My Data (CCPA)" toggle if you're a California resident
8. Children's Privacy
Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email: support@tryvessel.app
Subject Line: Privacy Policy Inquiry
Response Time: We will respond to your inquiry within 30 days
12. Legal Basis for Processing (GDPR)
We process your personal information based on:
• Consent: For analytics and marketing features
• Legitimate Interest: For app functionality and security
• Contract: For subscription services
• Legal Obligation: For compliance with applicable laws
This privacy policy is designed to comply with GDPR, CCPA, and Apple App Store requirements. For the most current version, please visit this page.
Terms of Service
Last updated: June 1, 2025
1. Acceptance of Terms
By downloading, installing, or using the Vessel mobile application ("the App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.
2. Description of Service
Vessel is a mobile application that allows users to:
• Record audio confessions privately and securely
• Create screen recordings using ReplayKit functionality
• Store recordings locally on their device with encryption
• Access premium features through subscription
3. Age Requirements
Important: You must be at least 17 years old to use this App. The App may contain mature themes and is not suitable for minors. By using the App, you represent that you are at least 17 years of age.
4. Account and Subscription Terms
4.1 Premium Subscription
• Billing: Subscriptions are charged through your Apple ID account
• Auto-Renewal: Subscriptions automatically renew unless canceled at least 24 hours before the current period ends
• Cancellation: You can cancel at any time through your Apple ID Account Settings
• Refunds: Refunds are subject to Apple's refund policy
• Free Trial: Free trial periods, if offered, will be forfeited upon purchasing a subscription
4.2 Account Responsibility
• You are responsible for maintaining the security of your account
• You must provide accurate and current information
• You may not share your account with others
5. Acceptable Use Policy
5.1 Permitted Uses
You may use the App for:
• Personal reflection and confession
• Private audio recording and storage
• Screen recording for personal use
• Emotional wellness and self-expression
5.2 Prohibited Uses
You may NOT use the App for:
• Recording illegal activities or planning crimes
• Harassment, threats, or intimidation of others
• Recording others without their consent
• Sharing, distributing, or selling your recordings
• Creating content that violates applicable laws
• Attempting to reverse engineer or hack the App
• Any commercial purposes without written permission
6. Content and Privacy
6.1 Your Content
• Ownership: You retain ownership of all recordings you create
• Local Storage: All recordings are stored locally on your device
• Encryption: Your content is encrypted for security
• No Cloud Storage: We do not store your recordings on our servers
6.2 Privacy and Confidentiality
• We respect the private nature of your confessions
• Your recordings remain on your device and are not transmitted to us
• We cannot access, view, or listen to your recordings
• See our Privacy Policy for detailed information about data handling
7. Intellectual Property
7.1 App Ownership
• The App and its content are owned by Vessel and protected by copyright and other laws
• You are granted a limited, non-exclusive license to use the App
• You may not copy, modify, distribute, or create derivative works
7.2 Trademarks
Vessel and associated logos are trademarks. You may not use these without written permission.
8. Disclaimers and Limitations
8.1 No Professional Advice
Important: Vessel is NOT a substitute for professional counseling, therapy, or mental health services. If you are experiencing mental health issues, please consult qualified professionals.
8.2 App Availability
• We do not guarantee uninterrupted availability of the App
• We may modify or discontinue features at any time
• System requirements may change with updates
8.3 Data Loss
• While we implement security measures, we cannot guarantee against data loss
• You are responsible for backing up important recordings
• We recommend using iCloud backup for your device
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
• THE APP IS PROVIDED "AS IS" WITHOUT WARRANTIES
• WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
• OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE APP
• SOME JURISDICTIONS DO NOT ALLOW THESE LIMITATIONS, SO THEY MAY NOT APPLY TO YOU
10. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:
• Your use of the App
• Your violation of these Terms
• Your violation of any third-party rights
• Content you create or share
11. Termination
11.1 Termination by You
• You may stop using the App at any time
• Delete the App from your device to terminate your use
• Cancel subscriptions through your Apple ID settings
11.2 Termination by Us
• We may terminate or suspend access for violations of these Terms
• We may discontinue the App with reasonable notice
• Your data remains on your device after termination
12. Governing Law and Disputes
12.1 Governing Law
These Terms are governed by the laws of Delaware, USA, without regard to conflict of law principles.
12.2 Dispute Resolution
• Informal Resolution: Contact us first to resolve disputes informally
• Arbitration: Unresolved disputes will be settled through binding arbitration
• Class Action Waiver: You waive the right to participate in class actions
• Small Claims: You may pursue claims in small claims court
13. Changes to Terms
We may update these Terms from time to time. We will notify you of material changes by:
• Posting the updated Terms on this page
• Updating the "Last updated" date
• Providing notice through the App if significant changes are made
Your continued use after changes constitutes acceptance of the new Terms.
14. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.
15. Contact Information
If you have questions about these Terms, please contact us:
Email: support@tryvessel.app
Subject Line: Terms of Service Inquiry
Response Time: We will respond within 5 business days
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Vessel regarding the use of the App.
By using Vessel, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.